🧾 Frequently Asked Questions (FAQ) – Barvel
Welcome to the Barvel FAQ section. We know you may have questions about our protein bars, how we operate, and what makes us different. We’ve put together this page to answer the most common ones.
✅ 1. What is Barvel?
Barvel is Delhi’s first homemade protein bar, crafted in small batches using premium ingredients like USA-imported whey protein, seeds, nuts, oats, and pure peanut butter — all without preservatives or additives.
We’re not a big factory or a packaged food brand. Every bar is freshly prepared in a home kitchen, just like you’d make for yourself.
❓2. Are your bars packaged or factory-sealed?
No. Barvel is a homemade product, not a packaged food. That means:
No plastic sealing
No preservatives
No artificial shelf-life extenders
We use simple, clean, eco-friendly packaging, and recommend consuming the bars within 30 days of receiving them.
🧊 3. How should I store the bars and how long do they last?
Our bars stay fresh for:
Up to 30 days in the refrigerator
10–12 days at room temperature (preferably in a cool, dry place)
Since there are no preservatives, refrigeration is highly recommended for retaining taste, texture, and nutrition.
🛒 4. How do I place an order?
You can order:
Through our website
Or by contacting us on WhatsApp (you’ll see the floating chat button)
After your order is confirmed, we’ll guide you to make payment via UPI or direct bank transfer.
🏙️ 5. Do you deliver outside Delhi?
Currently, no.
We’re starting hyperlocally in Delhi NCR to ensure every bar reaches fresh and on time.
We’ll expand soon — but for now, Barvel is a Delhi-only experience.
📦 6. When will I get my order?
Processing Time: Orders are usually dispatched within 24 hours of confirmation.
Delivery Time: You’ll get your bars within 1–2 days via local delivery partners.
Delivery Charges: Nominal and based on your distance. We’ll inform you at checkout.
🔁 8. Can I cancel my order?
Yes, but only within 1 hour of placing it.
Why? Because we start preparing your order fresh and on-demand. Once that begins, we can’t cancel it.
🧾 9. Do you accept returns or offer refunds?
Since Barvel bars are homemade and perishable, we do not accept returns once delivered.
However, if:
The order arrives damaged
You received the wrong items
Or there was a delivery issue
…We will gladly investigate and offer a replacement or credit. Just contact us within 24 hours of receiving your order.
🌿 10. What makes Barvel different from other bars?
Barvel isn’t just another bar — it’s a revolution in clean, homemade nutrition.
✅ Made in a home kitchen, not a factory
✅ No preservatives, no hidden chemicals
✅ Uses USA-imported whey protein and real superfoods
✅ Small batch = superior freshness and quality
✅ Hyperlocal – only available in Delhi
✅ Designed to support real fitness goalsStill have questions?
👉 Contact us on WhatsApp or email us here — we’re happy to help!